Showing posts with label Canada Customs and Revenue Agency. Show all posts
Showing posts with label Canada Customs and Revenue Agency. Show all posts

Wednesday, April 23, 2008

Pissed Off

To the scurvy bastard who walked up to my house last night, opened my green bin, dumped the decaying smelly organic material all over my property, and then stole my green bin, I hope something terrible happens to you today - like you accidentally flush your keys down the toilet or a pit bull bites you in the groin.
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The city's web site states that I have to purchase a new bin, which is exactly the reason some thief made off with mine. Offering replacement bins is clearly the thing to do. I tried calling the city, navigated the menus, and finally heard: "to speak with an agent, press 4." The next sound I hear was a busy signal!

Moments later, I tried calling the Canada Customs and Revenue Agency. After locating the proper phone number and verifying that I was calling within operating hours, I again got a busy signal. I set up a login for the My Account feature at CCRA, which is a laborious process. It took ages to enter all of the information, and when I had finally done it, I was told that I would have to wait for, like, 5 days until they mail me a security code.

Now, I realize that security is important, but I already gave them my SIN number, date of birth, line 150 from a prior return, the answers to three questions, etc.

What's wrong with government agencies?

Update: They just replied to my email message to tell me that: "The City is not responsible for any lost/stolen or missing bins. You will have to purchase a new bin. The cost is $18.00 ( including taxes)." Great.